STAF138-0116: Compassion Fatigue Module 1: Healing Ourselves
Audio only:
The lectures for this course will be presented in a predominantly audio format.
Please come prepared to listen.
» Enrollment is closed
Instructor: Katherine Dobbs, RVT, CVPM, PHR
Course Open: January 26, 2016-March 4, 2016
Real Time Sessions (RTS): Tuesdays, February 2, 9, 16 and 23, 2016; 9:00-10:30pm ET (USA)
Course RTS Times in Your Area:
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Practice Sessions: In order to prepare you for a successful experience
in your CE course, we request you attend a Practice Session prior to the first
Real Time Session. Please arrive promptly at the start time; each Practice Session
is up to 1 hour in length.
For more information, please visit the
CE Practice Area.
*The instructor for this course will be using audio which will require you to have a headset or speakers to listen.
If you have any concerns regarding your computer's audio capabilities, please be sure to attend
one of the Practice Sessions.
Level and Prerequisites:
This
basic course is geared for the entire veterinary health care team.
VSPN CE Course: Open to veterinarians and veterinary technicians/support staff.
"This program 22-19241 is approved by the AAVSB RACE to offer a total of 6.00 CE Credits (6.00 max) being available to any one veterinarian: and/or 6.00 Veterinary Technician CE Credits (6.00 max). This RACE approval is for the subject matter categorie(s) of:
Category Three: Non-Scientific-Practice Management/Professional Development using the delivery method(s) of: Interactive-Distance. This approval is valid in jurisdictions which recognize AAVSB RACE; however, participants are responsible for ascertaining each board's CE requirements"
This course has been approved by the VHMA for CVPM credits. (VHMA course #10-15)
Course Description:
Chances are you entered the veterinary or animal healthcare world because of your love of animals. That has remained your passion, although now you may be experiencing emotional difficulty in the role of caregiver. You are not alone--every caregiving profession can suffer from two similar but different conditions: burnout and compassion fatigue. Yet even if you are feeling toasted around the edges, or your compassion has been stretched thin, you can learn how to diagnose your condition so that the proper treatment plan can be generated. This course will help you to identify why the job tends to get tougher by the year, by the month or week even, and what you can do to turn things around. Your love of animals led you to this career, but your love for yourself will carry you through.
Week 1 (Real Time Session February 2):
Compassion Fatigue vs. Burnout � Diagnosis is First
Objectives: Upon completion of this session, the participant should be able to
- define burnout and compassion fatigue.
- compare burnout and compassion fatigue to identify each condition and it�s prevalence in your own life.
- learn how to apply the �frog analogy� to remember to monitor your surrounding�s temperature.
- uncover the role of denial in our acceptance of compassion fatigue.
- discover the 5 phases of a care giving career, to identify your current phase and the phase of others around you to begin to help mentor each other through the difficulties of the career.
- identify the satisfiers and stressors that have been identified for the most common position in the veterinary practice, and the lessons to learn from these survey results.
Week 2 (Real Time Session Session February 9):
Exposing Compassion Fatigue � Letting the Cat out of the Bag
Objectives: Upon completion of this session, the participant should be able to
- gain an understanding of how veterinary medicine compares to human medicine when it comes to client expectations.
- identify the symptoms and causes of burnout and compassion fatigue, with emphasis placed on how to minimize and prevent both.
- expose the symptoms of compassion fatigue that come home with you from the workplace.
- take the life stress test to identify how likely you are to fall victim to a stress-induced illness.
- gain access to the professional quality of life assessment test authored by B. Hudnall-Stamm.
- define the caregiver�s bill of rights by Patricia Smith, founder of the compassion fatigue awareness project.
Week 3 (Real Time Session February 16):
Compassion Fatigue � Focus on You
Objectives: Upon completion of this session, the participant should be able to
- learn advice from a veterinarian that applies to everybody on the practice team.
- explore ways to cope with stress and burnout using practical solutions.
- discover how to practice low impact debriefing within the walls of your practice or facility, to reduce the emotional contagion of burnout and compassion fatigue.
- begin to develop a self-care plan through the use of multiple exercises and private reflection assignments.
- empower yourself with basic standards of self-care that can be applied to your life.
- develop your own way to apply �closure� to your work day, to leave the possible effects of compassion fatigue at work rather than bringing them home from the workplace.
- uncover self-care tips from human healthcare that we can borrow.
- discover how to tell when you have changed, and what we gain when we do.
- learn the Eight Laws Governing Self Care.
Week 4 (Real Time Session February 23):
Compassion Fatigue � Focus on the Workplace
Objectives: Upon completion of this session, the participant should be able to
- review how burnout in the workplace develops, with the goal of learning how to solve the issues.
- uncover the nature of burnout, and why that can help us minimize it before it burns us.
- learn the Three-Pronged Approach to minimizing and preventing occupational stress.
- discuss who is really responsible for change, the team or the practice leadership.
- explore why we should help the team to begin with, and how to define a toxic workplace.
- discover how compassion fatigue becomes ingrained in the organization of a practice or healthcare facility.
- examine the affect that compassion fatigue has on the organization, including symptoms and ways that you can help create a healthier workplace.
- realize the position of management and their complex problem of compassion fatigue.
- review the Five Phases in order to see how we can help our colleagues.
- learn the Eight Laws Governing a Healthy Workplace.
Successful completion (scoring 80% or better) on the end-of-course test is required
to earn a certificate of completion for the course.
*The lecture portion of this course will be an audio presentation, please be prepared to listen.
*To learn more about the requirements for earning a CE certificate, please refer to
Receiving Your CE Credit and Course Completion Certificate.
Course Materials: Course materials will be available
in the course library prior to each Real Time Session.
Required Textbook(s):
There is no required textbook for this course.
About the Instructor:
Katherine Dobbs, RVT, CVPM, PHR is a graduate of Tomball College with an Associates of Applied Science; Veterinary Technology. She earned certification as a Compassion Fatigue Specialist in 2009, Professional in Human Resources in 2008 and Certified Veterinary Practice Manager in 2006. Katherine has written three textbooks in practice management that are published by AAHA Press, is an online blogger for Veterinary Practice News, and has had articles published in Veterinary Economics, Veterinary Practice News, AAHA Trends and TechLife. She has presented at International Veterinary Emergency Critical Care Symposium, American Animal Hospital Association, North American Veterinary Conference, Western Veterinary Conference, Association of Veterinary Technician Educators, and Wild West Veterinary Conference. Katherine is a member of the Veterinary Emergency and Specialty Practice Association (former founder and president), Society for Human Resource Management and Veterinary Hospital Managers Association.
Total CE Credit: 6
Tuition: $120 ($108 early bird special if enrolled by January 12, 2016)
*Enroll in both Modules by February 2, 2016 and receive a 16% discount off the regular course price.
* Students currently enrolled in and taking at least 2 classes or 5 units at an AVMA accredited or CAAHT approved Veterinary Technician Program may be eligible to receive a 50% discount off the regular rate for this course (upon verification of student status).
*To ensure participants are ready and prepared for classes,
enrollment will close at 5pm ET on February 2, 2016,
or when the maximum number of participants is reached.
*For more information on how online CE works, see the
Participant Resource Center.
» Enrollment is closed
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Please include the course title, your full name, and contact information in your correspondence.
*Note:
""This program 22-19241 is approved by the AAVSB RACE to offer a total of 6.00 CE Credits (6.00 max) being available to any one veterinarian: and/or 6.00 Veterinary Technician CE Credits (6.00 max). This RACE approval is for the subject matter categorie(s) of:
Category Three: Non-Scientific-Practice Management/Professional Development using the delivery method(s) of: Interactive-Distance. This approval is valid in jurisdictions which recognize AAVSB RACE; however, participants are responsible for ascertaining each board's CE requirements"
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Course withdrawal and refund policy: A complete refund of the paid course price will be
issued when your withdrawal request is received prior to the listed start date of the course.
If you wish to withdraw after the start date please contact the VSPN office 800-846-0028 ext. 792
to discuss eligibility for a pro-rated refund.
* Note: To ensure rapid handling of your request for withdrawal, we recommend that you
call the VSPN office at 800-846-0028 ext. 792.
*For more information on VSPN's upcoming CE courses, check the
VSPN Course Catalog.
Charlotte Waack, RVT, CVT
VSPN Director/VSPN CE Interim Director
VSPN CE Services: VSPNCE@vspn.org
800-846-0028 or 530-756-4881; ext. 792
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