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OPEN FOR ENROLLMENT
TO
VETERINARIANS

    
VIN CE Course MULT112-0816: Exceptional Care for Cats - Improving the Experience for the Patient, the Client & the Clinical Team
The lectures for this course will be presented in an audio format.

Enrollment is closed.

Presenter: Margie Scherk, DVM, DipABVP (Feline Practice)
Course Open: August 1-September 1, 2016
Real Time Sessions (RTS): Mondays, August 8, 15 and 22, 2016; 9:00-10:30 pm ET (USA)
Course RTS Times in Your Area: World Clock Converter

Practice Sessions: In order to prepare you for a successful experience in your CE course, we request you attend a Practice Session prior to the first Real Time Session. Please arrive promptly at the start time; each Practice Session is up to 1 hour in length. For more information, please visit the CE Practice Area.

*The presenter for this course will be using audio which will require you to have a headset or speakers to listen. If you have any concerns regarding your computer's audio capabilities, please be sure to attend one of the Practice Sessions.

Level and Prerequisites: This basic course will be open to veterinarians, veterinary technicians/technologists, and support staff actively interested in improving how we care for your patients.
VIN CE Course: Open to veterinarians, veterinary technicians/technologists, and support staff. This course is approved by RACE for veterinarians and veterinary technicians/technologists. (RACE 22-25548)

Course Information:
Respectful Cat Handling vs. Cat Wrangling: From the Cat's Point of View
Handling cats in practice can be challenging. In order to work harmoniously with cats, we want to try to look at things from their point-of-view. The cat is a species that has evolved with a social structure different than ours. Cats are able to function completely efficiently as a solitary creature, yet have complex and changing social interactions. Being both predators and prey affects how they respond in a clinic setting.

Respectful Cat Handling vs. Cat Wrangling: Putting Purrspective into Your Practice
After considering what a cat's perspective might be, we'll look at how to implement these concepts into daily practice. You will learn numerous techniques, practice tips, and ways of interacting with cats to make your, and their, hospital experience less stressful.

Improving Client Compliance - Communication and Caring
How do we get feline clients to bring their cats into the clinic for preventive care AND how do we help them carry out our recommendations? Cats don't like coming to the clinic. Clients don't like bringing their cats to the clinic. Within the clinic setting, many of us prefer to handle dogs. By addressing these realities, we can increase the number of visits and improve the care our feline patients are offered. Building on respectful, feline-friendly handling, our clients will be more likely to follow through with the professional recommendations we make.

Week 1 (Real Time Session August 8, 2016): Respectful Cat Handling vs. Cat Wrangling: From the Cat's Point of View
Presenter: Margie Scherk, DVM, DipABVP (Feline Practice)
Format: Audio
Objectives: Upon completion of this session, the participant should be able to Week 2 (Real Time Session August 15, 2016): Respectful Cat Handling vs. Cat Wrangling: Putting Purrspective into Your Practice
Presenter: Margie Scherk, DVM, DipABVP (Feline Practice)
Format: Audio
Objectives: Upon completion of this session, the participant should be able to Week 3 (Real Time Session August 22, 2016): Improving Client Compliance - Communication and Caring
Presenter: Margie Scherk, DVM, DipABVP (Feline Practice)
Format: Audio
Objectives: Upon completion of this session, the participant should be able to Successful completion (scoring 80% or better) on the end-of-course test is required to earn a certificate of completion for the course. To learn more about the requirements for earning a CE certificate, please refer to Receiving Your CE Credit and Course Completion Certificate.

Course Materials: Course materials will be available in the course library prior to each Real Time Session.
Required Textbook(s): There is no required textbook for this course.

About the Presenter(s):
Margie Scherk graduated from the Ontario Veterinary College in 1982. In 1986 she opened Cats Only Veterinary Clinic in Vancouver, Canada practicing there until 2008. She achieved ABVP Board certification in feline practice in 1995 and published several clinical trials whilst in practice. She has written numerous book chapters and is an active international speaker as well as enjoying teaching on-line. She is co-editor of the Journal of Feline Medicine and Surgery. Margie has served extensively in the American Association of Feline Practitioners as well other veterinary organizations. Her interests include all things feline, but in particular, analgesia, the peculiarities of the feline digestive system and enabling more positive interactions with cats.

Total CE Credit: 4.5

Tuition: Member $95 ($86 early bird special if enrolled by July 18, 2016)
Non-Member $171 ($154 early bird special if enrolled by July 18, 2016)
All prices are listed in US dollars.

*To ensure participants are ready and prepared for classes, enrollment will close on August 8, 2016 at 5 pm ET (USA) or when the maximum number of participants is reached.

*For more information on how online CE works, see the Participant Resource Center.

To Enroll:
Enrollment is closed.
  1. Enrollment qualifications: VIN CE courses are open to VIN member and non-member veterinarians. Veterinarians enrolling in a VSPN CE course must be a VIN member. Veterinary support staff must be a VSPN member to enroll in a VSPN CE or a VIN CE course open to VSPN member enrollment.
  2. Each enrollee must be able to receive emails from @vspn.org and @vin.com addresses. Email is our major form of communication with participants; personal emails are highly recommended rather than clinic/hospital email addresses.
  3. Each person is individually responsible for his/her own registration. To ensure that all information received is secure and correct, please do not enroll for a course on behalf of another individual.
  4. For further assistance call 800-846-0028 ext. 797 or email CEonVIN@vin.com. Please include the course title, your full name, and contact information in your correspondence.
"This program (22-25548) is approved by the AAVSB RACE to offer a total of 4.5 CE Credits, with a maximum of 4.5 CE Credits being available to any individual veterinarian or veterinary technician/technologist. This RACE approval is for the subject matter categories of: Scientific, using the delivery method of Interactive-Distance: (Web-based, Teleconference or Audio-Conference). This approval is valid in jurisdictions which recognize AAVSB RACE; however, participants are responsible for ascertaining each board's CE requirements."

Course withdrawal and refund policy: A complete refund of the paid course price will be issued when your withdrawal request is received prior to the listed start date of the course. If you wish to withdraw after the start date please contact the VIN office 800-846-0028 ext. 797 to discuss eligibility for a pro-rated refund.
* Note: To ensure rapid handling of your request for withdrawal, we recommend that you call the VIN office at 800-846-0028 ext. 797.

*For more information on VIN's upcoming CE courses, check the VIN Course Catalog.

Katherine James, DVM, PhD, DACVIM (SAIM)
VIN Education Coordinator

VIN CE Services: CEonVIN@vin.com
800-846-0028 or 530-756-4881; ext. 797
or direct line to VIN/VSPN from the United Kingdom: 01 45 222 6154
or direct line to VIN/VSPN from Australia: 02 6145 2357


800.700.4636  |  CEonVIN@vin.com  |  530.756.4881  |  Fax: 530.756.6035
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